| |
Q - Where will my ad be positioned? |
A - Your ad will be located either in the yellow area on the left or down the right hand side of the search listings. If you cannot see your ad please contact our technical department. |
|
Q - How do I cancel my ad? |
A - You may cancel your ad at any time by writing in to our postal address -
New Approach Marketing
1st Floor Linotype Building
Norman Road
Altrincham
Cheshire
WA14 4ES
All we ask is that you give us 3 working days notice in the 1st month and 30 days in the months after that.
We strongly recommend you send the letter by recorded delivery so signature is required.
We cannot be held liable for items lost in the pst without a tracking number |
|
Q - When will my ad be live? |
We aim to launch all ads within 2 working days of your confirmation call. This may not occur if a - we are experiencing a backlog of launches or b - you have requested the campaign be launched on a specific date in the future |
|
Q -
Will you ring me before my renewal is due? |
A - Due to the large volumes of clients renewing their services each month,
we’re sure you can appreciate logistically it’s not possible to call
every client, every month whilst maintaining an effective low cost
marketing solution. Your campaign will automatically renew every month unless you cancel as per the terms and conditions above. |
|
Q -
Under which keywords will my business be found? |
A - At the point of sale your keywords/phrases were agreed with your sales
representative, these will be emailed to you when your account goes
live on Google. It is possible for you to add or change your
keywords/phrases. For more information please contact the technical department. |
|
Q -
Can you guarantee what position my ad will appear on the first page?
|
A - The positions Google allocates clients on the 1st page is derived from
many different factors. As your competition makes changes to there
website or their marketing this can force a change in your position.
What we guarantee is first page positions on google.co.uk |
|
Q - Can I click on my own ads? |
A - We strongly recommend you do not click on your own ads for 2 main reasons -
1 - This will give inaccurate stats if you are clicking on the ads
2 - Google may stop showing the ad to your IP address to combat click fraud |
|
Q - How do I know how well my ads have performed? |
|
|
Q - How will the advertising appear on my credit card statement? |
A - The amount will show as a debit from New Approach Finance Ltd - This is our parent company |
|
Q - I wish to reduce my key phrases - What is the process? |
A - You may reduce your key phrases if you wish - All we state is a minimum of 2 and any amount under 5 are charged at £30 each. |
|
Q - What will my phrases consist of? |
A - Your phrases will be dependent on the allocation available and your business. For £99 you will get 5 exact match phrases with a geographical location included. Other phrases are available on request. |
|
|
| |
